Terms of Service

Agreement to Terms

These Terms of Service establish a legally binding agreement between you and R. Shantilal Shopping Hub. By accessing or using our online store, you agree to comply with these terms, which govern your use of our website and the purchase of any products. It is your responsibility to review these terms carefully and ensure compliance. If you disagree with any part of the terms, you must discontinue use of our services immediately. These terms are subject to change, and it is your responsibility to review them periodically to stay informed of any updates or changes. R. Shantilal Shopping Hub reserves the right to refuse service to anyone for any reason at any time.

User Responsibilities

As a user of our website, you are expected to act responsibly and ethically. This includes maintaining the confidentiality of your account information, ensuring the accuracy of personal details provided, and refraining from any unlawful activities while using our website. You must not transmit any worms, viruses, malware, or any code of a destructive nature. Violation of any of these responsibilities could result in immediate termination of your access to our services without prior notice. We reserve the right to pursue legal action for any misuse or abuse of our platform, and you may be held liable for any losses incurred by R. Shantilal Shopping Hub due to your actions.

Product Descriptions and Availability

R. Shantilal Shopping Hub strives to provide accurate descriptions and images for each product available on our website. However, due to variations in display settings or other technical factors, there may be slight discrepancies in color or appearance. We do not warrant that product descriptions and other content are entirely accurate, complete, reliable, or error-free. In the event that a product is unavailable after an order has been placed, we will notify you promptly and offer alternatives or a refund where applicable. All items are subject to availability and we reserve the right to limit quantities of any products or services that we offer.

Pricing and Payment Terms

All prices listed on the R. Shantilal Shopping Hub website are quoted in Indian Rupees and are inclusive of any applicable taxes unless otherwise stated. Prices are subject to change without prior notice at the discretion of R. Shantilal Shopping Hub. Payment for purchases can be made via the payment methods outlined on our site; by making a purchase, you represent and warrant that the payment details provided are valid and correct. Any pricing discrepancies arising from typographical errors or errors in product information will be corrected as soon as they are identified, and we reserve the right to cancel any orders placed at incorrect prices.

Shipping and Delivery

Orders placed will be processed and delivered within the stipulated delivery timeframes as outlined on the R. Shantilal Shopping Hub website. While we aim to meet these delivery estimates, we cannot be held liable for any delays that are beyond our control, such as, but not limited to, natural disasters, strikes, or delivery service disruptions. Shipping costs are calculated based on the delivery location and the weight of the items ordered and will be clearly displayed during checkout. It is your responsibility to ensure that your delivery details are correct; we will not be held accountable for items lost or misdirected due to incorrect information.

Returns and Refunds

R. Shantilal Shopping Hub accepts returns and offers refunds in accordance with our Return Policy posted on the website. Requests for returns must be made within a specified period from the date of receipt, and items must be returned in their original condition, unused, and with all original tags and packaging. Refund processes will be initiated once returned items have been received and inspected. All refunds will be issued through the original method of payment, and it may take several business days to reflect in your account, subject to your respective bank’s policies. We reserve the right to refuse returns that do not meet the criteria of our Return Policy.

Privacy Policy

Your privacy is important to us, and R. Shantilal Shopping Hub is committed to ensuring the confidentiality and security of your personal information. Our Privacy Policy outlines the manner in which we collect, use, disclose, and protect your data. By using our website, you consent to such data being collected and processed in accordance with our policy. We will not share your personal information with third-party organizations without your explicit consent, except as required by law or necessary to fulfill your orders. If you have any concerns about your privacy, please contact us at [email protected].

Limitation of Liability

R. Shantilal Shopping Hub will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of, or inability to use, the products and services offered on our website. This includes, but is not limited to, damages for loss of profits, use, data, or other intangible losses, even if R. Shantilal Shopping Hub has been advised of the possibility of such damages. Certain jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above limitations may not apply to you.

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflict of law. Any disputes arising from these terms shall be resolved amicably through mediation between you and R. Shantilal Shopping Hub. If mediation fails, disputes will be subject to the exclusive jurisdiction of the courts in India. You agree to submit to the personal jurisdiction of such courts, and waive any objections to the laying of venue in such courts.

Contact Information

If you have any questions or concerns regarding these Terms of Service, please do not hesitate to reach out to us at [email protected] or by mail to: Fiona Hawthorne, 950 Granville Street, Vancouver, BC V6Z 1L2, Canada.