DPDP
DPDP Compliance
R. Shantilal Shopping Hub is committed to respecting your rights under the Digital Personal Data Protection Act, 2023 (DPDP). This page explains how we comply with the law and how you can exercise your rights as a data principal.
Scope and Applicability
The DPDP applies to the processing of digital personal data of individuals in India. While R. Shantilal Shopping Hub does not require users to register or create accounts, we may collect limited personal data through automated means such as website analytics, cookies, and server logs to improve user experience and site functionality. This data is processed solely for legitimate business purposes and in accordance with the DPDP.
Your Rights Under DPDP
As a data principal, you have the following rights under the DPDP:
- Right to access your digital personal data processed by us
- Right to correction of inaccurate or incomplete data
- Right to deletion of your data
- Right to grievance redressal if you believe your rights have been violated
Note: These rights apply only to data that can be identified as belonging to you and that we are able to retrieve.
How We Comply
We do not maintain a user database or store personal information beyond what is necessary for website functionality. Any data collected via analytics tools is aggregated and anonymized. We do not sell or share personal data with third parties for commercial purposes. Our data processing is limited to legitimate interest under Section 8 of the DPDP, and we ensure data minimization and purpose limitation.
Data We Process
The personal data we may process includes:
- IP addresses (anonymized)
- Browser type and device information
- Pages visited and time spent on site
- Cookie identifiers (for session and preference management)
This data is not linked to any name, phone number, email, or other direct identifier unless voluntarily provided through a contact form.
Legal Basis for Processing
Under Section 8 of the DPDP, we rely on legitimate interest as the legal basis for processing. Our interest is to ensure website functionality, improve user experience, and analyze traffic patterns to enhance our services. We do not process sensitive personal data or data of children.
How to Exercise Your Rights
To exercise your rights under the DPDP, please send a request to our Data Protection Officer via email at [email protected]. Include:
- Your full name
- Any email address or identifier associated with your interaction with our website
- A clear description of the right you wish to exercise (access, correction, deletion)
We will respond to your request within 30 days.
Response Timeframes
We are required under the DPDP to respond to requests within 30 days. In exceptional cases, we may extend this period by an additional 15 days and will notify you of the delay with reasons.
No Discrimination Policy
We do not and will not discriminate against you for exercising your rights under the DPDP. You will not be denied services, charged different prices, or receive a lower quality of service because you have made a request under this law.
Updates and Changes
We may update this DPDP Compliance page from time to time to reflect changes in the law or our practices. Any material changes will be posted here with a revised effective date. We encourage you to review this page periodically.
Contact Information
If you have questions about your rights under the DPDP or wish to file a complaint, please contact our Data Protection Officer:
Fiona Hawthorne
950 Granville Street, Vancouver, BC V6Z 1L2, Canada
Email: [email protected]
You may also file a complaint with the Digital Personal Data Protection Board, established under the DPDP, if you are unsatisfied with our response.